JJ's Pools and Spa's
After completing NEIS training through Mission Australia (Toowoomba Office) Jason and Josie Ferris commenced their Pool and Spa construction and maintenance business based in Bundaberg in October 2004. They expected many long hours and at least 12 months before the business was established.
"We got the long hours right," said Josie, "but the response to our service has been absolutely unbelievable!" After only nine months of operation, the business has three staff working 30 to 40 hours per week and has purchased two work vehicles and a forklift to enable them to meet customer requirements. Turnover has been triple the original forecast and planned net profit has been a staggering five times the original projection.
Customer feedback has seen glowing compliments on their service - both during pool construction and after-sale and word of mouth is helping their business to grow.
Jason and Josie say that the mentoring has "greatly assisted them to grow and learn". They are proud of their business and so is Mission Australia Toowoomba who recently nominated them for the 2005 ABBi's in the category of Best New Business.